If you have a question that isn't here, just e-mail your question to us at climb@climb-max.com or you can use the feedback form we've conveniently provided you on our contact page.

• If you are over 18 years old, you must have a valid form of identification in order to climb.
  Parents must come to the Climb-Max!!! Climbing gym and sign a waiver form if you are under the age of 18. All waiver forms must be sign by the participant's parent or a legal guardian. 
  
  
• Where is the gym located?
  We are located in the rear parking area of the Bridgestone Tire Co. at 5304 Canal Blvd. (click for map)
  
  
• I've never climbed before. Does Climb-Max!!! have anything for beginners?
  Most definitely. We have approximately 5,000 square feet of climbing surface, built for every level of ability.
  
  
• Are there age requirements to climb at Climb-Max!!!?
  Yes and No, Climb-Max!!! has climbing for all ages of climbers, but we require that all belayers (the person who holds the rope to keep the climber safe) be at least 14. This is an insurance requirement and has nothing to do with size or strength. We have had climbers as young as 4 and as mature as 70+!!! Also, participants under the age of 18 must have a parent sign one of our waiver forms before climbing. You can view and print a waiver here.
  
  
• What if I don't own any climbing equipment?
  Not a problem, we have everything you need available for rent, including shoes, harnesses, and caribiners.
  
  
• I heard it gets really hot inside Climb-Max!!!, is that true?
  Not any more, in May of 2001 we added air conditioning, now it stays reasonable even on the hottest of days.
  
  
• Will there be staff members on hand to belay if I come in by myself?
  Not usually. We are currently constructing a bouldering cave in addition to added bouldering space for customers who come in by themselves. Also, it usually is not too hard to find other people in the gym to climb with.
  
  
• What types of payment do you accept at Climb-Max!!!?
  We accept cash, checks, Visa, and MasterCard.
  
  
• If we come for the day can we leave to eat and come back?
  Sure, Climb-Max!!!'s entrances are based on a day pass, just let the staff know on your way out that you plan to come back that day.
  
  
• Is there a place to eat inside if you bring picnic lunch?
  Sure, we have several picnic tables inside the gym, feel free to bring refreshments and snacks. Also, we just completed our newly renovated Party Deck. Even if your not having a party you can sit on the deck and observe other climbers.
  
  
• Can I use my own belay device, rather than the gym's Gri-Gris?
  No, our insurance requires that you use our Gri-Gris to belay.
  
  
• Can the gym be rented out for private parties?
  YES!!! If you are interested in renting the gym out for a private party, please submit your request using the form on the contact page contact the gym at 504-486-7600 for more details. 
  
  
• What is the maximum/limit for parties?
  There is a 10 person limit to receive the party rate and a 90 person maximum for parties.
  
  
• Do you have after school instruction for beginner climbers?
  YES!!! You can contact the gym to schedule classes with our very capable instructors.